MVP Holdings

As a privately-owned energy logistics company that serves as a one-stop-shop for oil, petroleum, and natural gas producers and refiners, MVP Holdings LLC., is serious about cybersecurity. After a routine security audit, IT Director Steve Sims decided to move MVP Holding’s teams to a zero-trust network environment and further strengthen protections for their digital business tools.

An extensive bidding process—which included proposals from major global telecom providers—elevated M3COM’s SASE solution as the clear winner.

“Strong network security is imperative for our industry,” says Sims “M3COM not only understood our goals, but they cut through the layers of inefficiencies most larger vendors have, and gave us a cost-effective solution that included their impeccable customer service.”

“With other SASE providers, you have a process with all these layers of automated phone menus and outsourced customer service."

“With M3COM, I get direct access to the people responsible for my account, 24-hours a day. They have the personal industry contacts to get our team’s needs escalated quickly, if required. There is no wading through a never-ending automated system to leave a voicemail, or long hold times."

“I’ve been so impressed, I’m looking forward to migrating more of my business to them.”

After selecting the SASE product, Sims and a team member flew to M3COM’s headquarters where they “were given so much value, at no extra cost.”

Team members from M3COM spent three days walking Sims and a team member through MVP Holdings' entire environment, offering suggestions and ensuring they had the understanding they needed for long-term success.

“In an industry of big promises, M3COM’s hands-on approach to business gets things done,” Sims says. “Other vendors offered incredibly expensive solutions and frustrating processes. M3COM, on the other hand, is the king of customer service. We got a cost-effective solution that included training for my team, and on-going personalized support that has added incredible efficiency to our business.

"I look forward to a long, long relationship with M3COM."